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Service Subscription
Find one that works for you
BASIC
9.99£Every monthNo priority supportÂ- Contact hours - 8am to 4pm Mon - Fri
- Response time - 1 - 3 working days
- Engineer to door - within 5 days
- Remote repair - Included
- On site support - Standard Rate
- Proactive monitoring - Not included
- Emergency software upgrades - Not included
- Health check - Not included
- System upgrade - Not included
ESSENTIAL
50£Every monthRemote support for smaller systemsÂ- Contact hours - 8am to 7pm Mon - Sat
- Response time - Within 24 hours
- Engineer to door - 1 to 3 working days
- Remote repair - FREE
- On site support - Standard Rate
- Proactive monitoring - Included
- Emergency software upgrades - Included
- Health Check - Annual
PREMIUM PLAN
125£Every monthPriority support for larger systemsÂ- Contact hours - 8am to 8pm Mon - Sun
- Response time - Within 12 hours
- Engineer to door - 1 day
- Remote repair - Included
- On site support - 20% off standard fee
- Proactive monitoring - Included
- Emergency software upgrades - Included
- Health check - Quarterly
- System upgrade - Annual
HRV Service
9.99£Every monthNuaire MRXBOX95AB HRV Service subscriptionÂ- MVHR-ECO2 FilterKit Supply
- Replacement of filters every 6 month
- System cleaning and disinfecting
- Two annual visits
Smart Home Support
9.99£Every monthRemote KNX Smart Home SupportÂ- Unlimited Remote Support
- Advice on upgrade paths & new system components
- Remote System Integrity Check
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